Welcome to Artistry Clique’s Shipping & Delivery Policy page. We are dedicated to delivering the creative works you love in a prompt and efficient manner. Below are the details of our shipping processes and policies that ensure your orders arrive on time and in excellent condition.
Order Processing
- Confirmation: Once you place your order, you will receive an email confirmation. This will include a summary of your purchase and an order number for your records.
- Processing Time: Orders are typically processed within 1-2 business days. Custom or made-to-order items may require additional time, which will be clearly noted on the product page.
Shipping Methods and Timelines
- Standard Shipping: Our standard shipping method is through trusted courier services, which usually delivers within 3-5 business days, depending on your location.
- Expedited Shipping: For faster delivery, we offer expedited shipping options. The costs and delivery times will be presented at checkout based on your order and location.
Shipping Costs
- Standard Rates: Shipping costs are calculated based on the weight of the items and the delivery location. Rates will be displayed at checkout.
- Free Shipping: We offer free standard shipping on orders over a certain value. This will be automatically applied to your order at checkout.
- International Orders: Shipping rates and times vary for international orders. All applicable fees and taxes are the responsibility of the customer.
Tracking Your Order
Once your order is shipped, we will send you a shipping confirmation email with a tracking number. You can use this number to track your order’s progress to your doorstep.
Packaging
- Sustainability: We strive to use eco-friendly and sustainable packaging materials whenever possible.
- Safety: Our packaging is designed to protect the artworks and artisanal creations during transit, ensuring they arrive in perfect condition.
Delivery
- Receipt of Goods: Please ensure that you, or an authorized person, are available at the shipping address to receive the delivery. Artistry Clique is not responsible for packages left unattended.
- Inspection: Immediately inspect your items upon arrival. If any item is damaged or if there are any discrepancies, please contact us via our contact page.
Returns and Exchanges
Please refer to our Returns & Exchanges Policy for information on how to return an item or if you need to exchange a product.
Customer Service
Should you have any questions or concerns regarding your order’s shipping and delivery, please visit our contact page for assistance. Our customer service team is dedicated to ensuring your satisfaction.
Changes to this Policy
Artistry Clique reserves the right to modify this Shipping & Delivery Policy at any time without prior notice.
Thank you for choosing Artistry Clique for your art and artisanal product needs. We look forward to serving you and providing a seamless shopping experience.
Shipping
Domestic Shipping (India)
We’re pleased to offer free shipping on all orders within India. Whether you’re in bustling Mumbai, serene Kerala, or anywhere in between, your package will be delivered to your doorstep without any additional shipping charges.
International Shipping
For our valued customers outside of India, we do charge shipping fees based on the distance and destination. At Artistry Clique, we partner with trusted courier services to ensure reliable and efficient delivery of your order.
Shipping Rates
Shipping rates for international orders vary depending on the distance from our distribution center to your location. The shipping charges will be calculated and displayed during the checkout process, ensuring transparency and clarity before you finalize your purchase.
Shipping Time
We strive to process and dispatch orders as quickly as possible. Once your order is confirmed, please allow 1-2 business days for processing. For domestic orders within India, delivery typically takes 3-5 business days. International delivery times may vary depending on the destination and local customs procedures.
Tracking Your Order
Once your order is shipped, you will receive a confirmation email along with a tracking number. This allows you to monitor the progress of your package as it makes its way to you. You can also track your order directly through our website by visiting the “Track Order” section.
Customs and Duties
Please note that international orders may be subject to customs duties and taxes imposed by the destination country. These charges are the responsibility of the recipient and are not included in the product price or shipping fees. We recommend contacting your local customs office for more information on potential fees before placing your order.
Need Help?
If you have any questions or concerns about our shipping policy, please don’t hesitate to contact us. Our dedicated customer service team is here to assist you. You can reach us via email at support@artistryclique.com or through our Contact Page here.
Thank you for shopping with Artistry Clique. We appreciate your support for artisans around the globe!